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Thanks for your interest in DC Direct. Listed below are some of the most frequently asked questions about DC Direct products. If you have a question, this list is a great place to start.
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| What is DC Direct? |
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DC Direct is the exclusive collectibles division of DC Comics which manufactures and markets over 100 products each year. These products, ranging from action figures to cold-cast porcelain statues, are based on the world famous DC Comics Super Heroes, the edgy stars of Veritgo and the timeless icons of MAD Magazine. The DC Direct line is highly regarded and sought after by fans and collectors for their superior quality and limited availability of each product is designed with the greatest attention to detail and authenticity. DC Direct has been named Diamond Comic Distributor's #1 Toy Manufacturer five years in a row!
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| Where Can I Find a DC Direct Product? |
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If you are looking for a specific product from DC Direct, the best way to find it is to use the Comics Shop Locator Number or the online Comic Shop Locator Service! For your convenience, the number is: 1-888-COMIC BOOK. This excellent tool will allow you to find comics shops in your area and will provide the shop's contact information, so you can inquire about the availability of the product you want to own.
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| How Does DC Direct Make Decisions about Action Figure Articulation? |
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We receive many questions and comments regarding the articulation features of our action figures. Our goal is to produce figures with articulation that best fit the each particular character and artistic interpretation. Aesthetics and play value are both important factors that we consider when choosing the extent of an action figure's articulation. We seek to balance these factors, while fulfilling as many request and suggestions as possible. While some figures have less articulation than others, many of our newer ones have additional joints in the knees and hips, the majority average nine to thirteen points. Due to wide creative diversity of the DC Direct line may we do not have a "uniform" standard for figure articulation, but we certainly take into consideration the feedback and wishes of our fans and customers.
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| Will There Ever Be A Complete List of All DC Direct Products on The DC Direct Web Site? |
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DC Direct has produced hundreds of items over the years (even before we began calling ourselves DC Direct!) from statues to T-shirts to action figures! For our new site we are working on a comprehensive list of every item we have ever produced and that's a handful with over a decade's worth of product so it may take us some time to get posted! Keep checking dcdirectonline.com.
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| Does DC Direct Ever Re-release Past Product? |
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DC Direct has and will continue to release past products, particularly posters and action figures, if demand for items warrants it. However, items that were produced and marketed as "limited editions" (such as our DC Direct Gallery line of statues) will not be re-released in their original form. Please continue to visit the DC Direct website as it is continuously updated and keep your eye on any items marked "NEW". You never know what you might find!
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| Will DC Direct Ever Release Deluxe Action Figures ("Two-Packs") As Single Figures? |
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DC Direct has not previously released single action figures that were once part of a "two-pack," but keep your eyes on the "Coming Soon" section of the DC Direct site each month.
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| Why Doesn't DC Direct Sell Product Online? |
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DC Direct is unable to fulfill orders directly to the consumer. All of our energies go into creating these goodies and unfortunately, we are not set up to sell them. Please refer to the Comics Shop Locator Number (1-888-COMIC-BOOK) or the online Comic Shop Locator Service and let your friendly local retailer do the ordering for you!
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| How Can I Replace Or Fix A Broken Product? |
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You can bring the item back to the retailer that you purchased it from, so they can take up the matter with the Diamond Distributors customer service representative. DC Direct is not equipped to respond to requests to repair broken items or ship replacement parts.
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| I Own A Retail Store. How Can I Sell DC Direct Products? |
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If you are a retailer who wishes to carry DC Direct product in your stores, we recommend that you go to http://www.comicshoplocator.com/. They have a section on their website for vendors and retailers that will provide you with the information you need to order DC Direct products for resale.
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| How Can I Find Other DC Comics Licensed Products That Aren't Made By DC Direct? |
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DC Comics grants licenses to various companies that manufacture a variety of products utilizing our characters. You might want to begin your search at your local comics shop. The best way to find the comics shop in your area is to use the Comics Shop Locator Number, 1-888-COMIC BOOK. There's also a link to the locator provided on the DC Direct site. You can also try the AOL Shop Search Engine or any other web search engine. We hope that this is a good starting point for the search!
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